Scope
This Privacy Policy applies to the public Higher Ground Systems marketing website and information submitted through website inquiries. It is not the complete data-processing agreement for Credit Repair OS customers or their client data.
Information we collect
When you request a demo, we collect the information you choose to provide: first name, last name, work email, company, company type, and, if provided, phone number and a message about your operational needs.
- Basic technical information may also be processed as needed to deliver, operate, and secure the website, such as request, browser, device, and security-log information.
How we use information
- Respond to inquiries and arrange product demonstrations.
- Communicate with you about Higher Ground Systems and your request.
- Operate, maintain, troubleshoot, and secure the website.
- Make reasonable improvements to our website, inquiry process, and business operations.
Service providers
We may provide information to service providers that help us host and operate the website or process and deliver website inquiries. They process information for those limited operational purposes on our behalf or under their own applicable terms. We do not disclose inquiry information merely for unrelated purposes.
Retention
We retain inquiry and related business information for as long as reasonably needed to respond, maintain appropriate business records, protect the website, resolve issues, and meet applicable obligations. Retention periods may vary depending on the nature of the information and why it is needed.
Security
We use reasonable administrative and technical measures intended to protect information. No online service, transmission method, or storage system can be guaranteed to be completely secure.
Your privacy requests
Depending on where you live and applicable law, you may be able to request access to, correction of, or deletion of certain personal information. We may need to verify a request and may retain information where permitted or required.
Changes to this policy
We may update this Privacy Policy as our website or practices change. The effective date above identifies the current version.
Contact
For privacy questions or requests, email support@higherground.systems.